With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

Intrinsically, dialing systems are automated telephone answering machines commonly utilized for outbound processing and marketing activities. Dialing software usually consists of numerous algorithms ...

How many times have you wanted to make a call to someone using your PC? This post will show you how to open and use the built-in dialer.exe Phone Dialer tool to make phone calls using your Windows ...