You've scoured the job listings, sent out dozens of resumes and finally got the call for an interview. While all interviews are designed to help managers get to know potential employees, some types of ...

Competency-based interview questions ask candidates to share an example from their past experience that illustrates a specific competency required for the job. The best answers are specific and ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Competency-based interviews (also called structured interviews) are interviews where the questions are designed to test one or more specific skills (competencies). Candidates are asked questions ...

With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...