OAKLAND -- Oakland's 911 automated dispatching system failed again Saturday morning, less than 24 hours after it was restored following a previous outage, city officials said. The computer-aided ...

Jefferson City's fire chief and Cole County's emergency medical services (EMS) chief lauded the success of a new dispatch system during a public safety committee meeting last week. EMS Chief Eric Hoy ...

When telephones and radio channels were the only means to manage emergencies, dispatchers could only hope for a better future. Thanks to advances in technology, that future is now for the Metro ...

Marin fire officials are preparing a new dispatch system designed to provide better response to emergencies like fast-moving wildfires. The fire and emergency services dispatch center would be ...

A computer system failure has forced call-takers in Oakland’s high-volume 911 dispatch center to resort to jotting down callers’ information using pen and paper, slowing the city’s ability to respond ...

Add Yahoo as a preferred source to see more of our stories on Google. Jan. 6—URBANA — Ten seconds may not seem like a lot of time. But in a life-or-death scenario, every second counts, said METCAD ...