Restaurant chains are expanding their use of AI and other tech, but must strike a balance between the cutting-edge and hospitality-focused service.

Food prices and labor costs likely will remain the largest expenses of running a restaurant. For most restaurants, credit card swipe fees have become the third-largest operating expense, just behind ...

Twenty years ago, my grandmother did something that would change my life — and ultimately yours as well. She sent a text message placing her coffee order to Koffee Too, a small café in New Haven, Conn ...

McDonald’s launched its $5 Meal Deal last June to win back low-income consumers who started pulling back their restaurant spending in the beginning of 2024. In January, the company rolled that ...

Unfortunately, workplace accidents in the restaurant industry are all too common. Research shows that between 2010 and 2020, more than 169,600 unique accidents occurred in food service—accounting for ...

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

Forbes contributors publish independent expert analyses and insights. I cover the restaurant industry. Jan 03, 2025, 09:29am EST Emma’s Torch runs 3 cafes: 2 in Brooklyn and 1 in Washington, D.C. to ...