Knowledge worker. I remember the first time I heard that term. It was in the early '90s, when futurist Alvin Toffler was talking about the knowledge economy. (Though it was Peter Drucker who coined ...

There's no question that artificial intelligence (AI) is rapidly transforming the working world. According to Microsoft's 2023 Work Trend Index, 82 percent of workforce leaders say their employees ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

The knowledge worker is dead. But before you panic, there’s good news: Intellectual workers are rising to take their place, and you can be one of them, if you’re up for the challenge. AI is as ...

Discover how SharePoint’s 25‑year legacy powers Microsoft 365 Copilot, Work IQ, and AI‑driven knowledge for organizations worldwide.

Mr. Raman is a work force expert at LinkedIn. Ms. Flynn is the president of Jobs for the Future. There have been just a handful of moments over the centuries when we have experienced a huge shift in ...