Chatbots today are unrecognizable from early iterations. Large Language Models (LLMs) built like galaxies enable the Artificial Intelligence (AI) at our fingertips to give all kinds of encouraging ...

Many of the latest large language models (LLMs) are designed to remember details from past conversations or store user ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

RIT and Georgia Tech artificial intelligence experts have developed a framework to test hallucinations on ChatGPT, Gemini, ...

Over half of U.S. adults are using large language models (LLMs)—such as ChatGPT, Gemini and Copilot—in some capacity. Whether ...

Studies in Rwanda and Pakistan reveal real-world utility of chatbots in underfunded clinics, and not just in benchmark tests.

The pizazz feels welcoming and familiar: the expectant crowd filling a hangar-sized convention hall; a stage the width of a football field; the pounding music and widescreen visuals; the discreet ...

Artificial intelligence (AI) agents, particularly those based on large language models (LLMs) like the conversational platform ChatGPT, are now widely used daily by numerous people worldwide. LLMs can ...

Subtle shifts in how users described symptoms to AI chatbots led to dramatically different, sometimes dangerous medical advice.

However, a new study reveals that while chatbots can pass medical exams, they are far from being competent medical practitioners. This article explores the findings of a large-scale study published in ...

A large study examining the use of AI chatbots for medical advice found that people using large language models did not make ...

By Priyanjana Pramanik, MSc. Despite near-perfect exam scores, large language models falter when real people rely on them for ...