While QR code menus were introduced as a convenient, contactless solution, growing numbers of customers say they create frustration and disrupt the dining experience.

Up until COVID-19, the QR code, that square offspring of the Universal Product Code, was a mostly marginal technology as far as the consumer marketplace was concerned. During the pandemic, however, ...

What started as a clever pandemic solution has quickly become one of the most disliked trends in modern dining. From tech frustrations to privacy concerns, many restaurant guests say QR code menus are ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Planning a weekend road trip or a cross-country flight? Get ready to encounter to a new, no-touch normal filled with lots of QR codes. During the coronavirus pandemic, businesses big and small are ...