Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Syracuse, N.Y. – Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 ...

Installing a smart meter could help you pay less for your energy, but not everyone is convinced by the technology. While gas and electricity prices today are far below their peak during the 2022 ...

Incorrect payments and smart meter problems are the most common bugbears among energy customers in our survey.

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

(TNS) — Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 million ...