Consider the challenges facing technical communicators (i.e., technical writers) who design and produce medical device user manuals: First, their work must address the needs of an especially diverse ...

Many motorists have purchased a second-hand vehicle and realized the previous owner had misplaced the original owner manual that came with the car, while countless others have lost the manual ...

I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

Personal user manuals have become more common as managers recognize that everyone works differently and many employees spend their days alone behind a screen ...

In the olden days—say, the 1980s—if you bought a piece of technology, a paperback user guide came with it. It was the manufacturer's one big chance to explain its engineers' thinking to you, to ...