Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.
Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...
Salesforce first sought to tackle AI agent sprawl last year with Agent Fabric, a suite of capabilities and tools inside its ...
According to the company, this opens a whole new horizon. It also means developers can bring their favorite coding agents ...
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