Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Wells Fargo’s layoffs have included some that received little public attention, including the recent loss of six senior-level ...

BECKLEY — Five Supreme Court candidates hope to convince voters through different measures of merit and views on rights, ...

The FBI and FTC say the risks are real. Here’s how to protect yourself before you sign, and what to do if you already have.

Gabriel Arias has been placed on the 10-day injured list by the Cleveland Guardians due to a strained left hamstring.

Jamie Lee Curtis at the California Hall of Fame Ceremony in Sacramento in March 2026 — the same month she revealed she had become a grandmother for the first time. Curtis says becoming a first‑time ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

For more than a century, baseball’s home plate umpires have called a ball or a strike based on interpretation of a vague, loosely defined strike zone. Subscribe to read this story ad-free Get ...

The new payphone outside a coffee shop on a Boston University campus is a strange sight: with its canary yellow box and the sticker pasted across the top reading “Call a Boomer.” But what passersby ...