I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Abstract: Text Classification is the most widely studied problem area in Natural Language Processing (NLP). BERT is the most popular NLP model based on Transfer Learning with its pre-trained model ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Recently, the UK’s tax and accounting professional bodies published updated guidance on the ethical use of AI in tax work, aligned to the Professional ...

Abstract: Using machine learning applied to multimodal physiological data allows the classification of cognitive workload (low, moderate, or high load) during task performance. However, current ...