Spoiler alert: There was no miracle. By Julie Bosman Reporting from Chicago Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost ...

People using a blue inhaler to help treat their asthma are being urged to contact their GP. The call comes after changes in guidelines following research which showed long-term use of the medication ...

The carrier's AI-based service for translating a conversation during a call is now available for testing. And you don't need the latest phone to use it. Jeff Carlson writes about mobile technology for ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Rose Maura Lorre Rose Maura Lorre is a writer who has reported on turkey ...

The voice you hear on the other side of a call-centre interaction might soon sound a little more familiar, thanks to an AI tool that adjusts speech in real time – but not everyone thinks it’s a good ...

Dealing with customer service can be a cross to bear, even for the pope. Pope Leo XIV ran into trouble when he called his bank's customer service line last year, his longtime friend the Rev. Tom ...