Broadband and mobile operator VMO2 (Virgin Media and O2) has warned UK customers to keep an eye out after it identified that criminals were exploiting AI‑powe ...

Virgin Media O2 is urging users to stay alert and watch out for a worrying new scam that's already targeted millions across ...

The largest mobile networks continue to raise their prices, while smaller competitors offer better, cheaper alternatives ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Mobile phone network operator O2 is urging customers to call a three-digit number and, if necessary, contact their bank as part of its latest alert. In a fresh wave of text messages and emails being ...

Virgin Media O2 has unveiled a new integrated marketing campaign to support the launch of O2 Satellite, its new satellite-to-mobile service. The operator said the campaign, developed with creative ...

O2 has confirmed that millions of its users are getting a speedy free upgrade. The change is bringing faster 5G+ to customers across the UK, with this service offering enhanced mobile coverage and ...

A MAJOR phone network is giving away free Greggs treats – including sausage rolls and chocolate muffins. Customers with the network can grab the tasty freebie through the firm’s rewards platform, ...

The phone lines are open at Burger King headquarters. The fast-food chain is trying to turn its long-time fans into first-time callers by handing out the company president’s phone number. Tom Curtis, ...

As Nordstrom celebrates its 125th anniversary, the retailer’s long-standing dedication to customer service stands out as one of its core tenets. “Our company was built on valuing and empowering our ...

A tech security engineer exposed a potentially serious flaw within the T-Mobile rewards program that lists all customer phone numbers. In a recent LinkedIn post, he showed a screenshot of this list ...