That look your parent gets when you try to show them a new app isn't confusion — it's the same face people make when they ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

SAN FRANCISCO--(BUSINESS WIRE)--AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI ...

If you use Slack, you’re about to get an AI coworker who you just can’t avoid. Salesforce, Slack’s parent company, announced Tuesday that it is turning Slackbot, previously an app capable of executing ...

Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully ...

Anthropic is launching Claude Code in Slack, allowing developers to delegate coding tasks directly from chat threads. The beta feature, available Monday as a research preview, builds on Anthropic’s ...

Anthropic CEO Dario Amodei is known for leading through long-form Slack essays that fuel debate. Engineer Sholto Douglas told "TBPN" they hold essay debates that shape the firm's strategy. Analysts ...

As the messy breakdown between Krafton and Subnautica 2 developer and subsidiary Unknown Worlds goes to court this week, an explosive new legal filing claims that Krafton's CEO discussed a takeover of ...

Japanese media company Nikkei has confirmed that a security breach of its Slack accounts has potentially leaked highly sensitive information from more than 17,000 of its users. Consultants point to ...

I've been using Slack for like a decade and the platform's proprietary chatbot, Slackbot, has always been a bit underwhelming. It can deliver reminders and notifications and, well, that's about it.

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