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Queue On Phone
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0:58
YouTube
Yeastar
VoIP Features for Dummies - Call Queue
Call Queue is the most simple but effective approach to balance call volume and calculate overflow and escalation contingencies. It allows inbound calls to a particular destination (e.g. Sales, Customer Service) to queue up while waiting for an available extension to take their calls. Better than being on hold, going to voicemail, or getting a ...
4.5K views
May 30, 2019
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